Appointments & Questions

New Clients Welcome!


Come in right away if your pet needs urgent medical care. If possible, please give us a call beforehand so we can best advise you on your pet’s particular emergency and be prepared for your arrival. Our medical team is trained to handle any urgent care your pet needs. Typically, an emergency team consists of at least one veterinarian and multiple technicians working together to save a pet’s life.

If your pet needs emergency care outside of our normal office hours, please contact the on-call doctor at 877-438-4401.

If you are unable to reach the on-call doctor, please call or head directly to the emergency location nearest you:

Emergency Veterinary Service of Lisle
820 Ogden Ave
Lisle, IL 60532

VCA Aurora
2600 W Galena Blvd
Aurora, IL 60506

VCA Berwyn
2845 Harlem Ave
Berwyn, IL 60402

Even if your pet’s condition is not life-threatening, they may need to be seen before an open appointment time. If this is the case, we will find time to see your pet between scheduled visits. As soon as you arrive, someone from our front office team will be able to assist you and give you an estimated wait time.